Section 328. Powers and duties of the board

1. The board shall serve as a
  resource center for the gathering and dissemination of  information  and
  provide other assistance relating to 911 services and technologies.
    2.  The  board  shall monitor and periodically review the provision of
  911 services  throughout  the  state,  including  but  not  limited  to,
  conformance with applicable standards.
    3.  The  board  shall  assist  municipalities  in  developing plans to
  establish and implement enhanced 911 services utilizing state-of-the-art
  technologies and management systems.
    4. (a) The board shall promulgate minimum standards for the  operation
  of  public  safety  answering  points,  which  shall include, but not be
  limited  to,  minimum   staffing   requirements,   minimum   educational
  qualifications for 911 call-takers and dispatchers, and minimum training
  requirements  for  911  call-takers and dispatchers, but which shall not
  include those standards required by paragraph (b) of  this  subdivision.
  In  promulgating such standards, the board shall examine national models
  of best practice. Such standards shall  be  promulgated  no  later  than
  October first, two thousand three.
    (b)   In  addition,  the  board  shall  promulgate  minimum  standards
  regarding direct dispatch of all emergency services  and  jurisdictional
  protocols.    Such  standards  shall  be promulgated no later than April
  first, two thousand three.
    5. The board  shall  adopt  standards  governing  reasonable  eligible
  wireless  911 service costs for expedited deployment funding of enhanced
  wireless  911  service,  repayment  provisions,  and  the  criteria  for
  approval   of   priority  enhanced  wireless  911  plans  for  expedited
  deployment funding. Standards for  expedited  deployment  funding  shall
  consider  whether  the  projected costs are reasonably necessary for the
  provision of enhanced wireless 911  service  and  whether  the  priority
  enhanced wireless plan conforms to the FCC order.
    6.  The board shall review the certification and information submitted
  by a local public safety answering point, local governmental  entity  or
  the  division  of  state  police  to  ensure the public safety answering
  points are in compliance with the applicable standards  that  the  board
  has  promulgated pursuant to subdivision four of this section. Where the
  board determines that a local or state public safety answering point  is
  not  in compliance with the applicable standards promulgated pursuant to
  subdivision four of this section, the board shall follow the  procedures
  outlined in section three hundred twenty-nine of this article.
    7.  The  board  shall  develop  procedures  for  a local government to
  terminate the routing of wireless 911 service calls to  a  local  public
  safety answering point for such local government.
    8.  The  board  shall  develop  and  implement an educational plan for
  informing the public about the enhanced wireless 911 service in New York
  state. This plan shall include, but not be limited to, an explanation of
  the  enhanced  wireless  911  system  and  a  progress  report  on   the
  county-by-county   implementation   of   the   statewide   system.  This
  information shall be  provided  via  electronic,  paper  and  telephonic
  means.  Access  to  such  information shall be made available for remote
  computer users through the internet or via  telephone  calls  through  a
  toll-free  hotline number. This plan shall be updated as new information
  becomes available to the board not less than four times per year.
    9. The board shall  issue  an  annual  report  to  the  governor,  the
  temporary  president  of  the senate, the minority leader of the senate,
  the speaker of the assembly, and the minority leader of the assembly, on
  or before March first of each year, regarding the board's activities  in
  the  previous calendar year, including but not limited to, the status of
  911 services across the state, including  the  extent  to  which  public

  safety  answering  points  across  the  state  are  equipped  to receive
  enhanced wireless 911 calls, the allocation  of  moneys  from  the  fund
  including  allocations  made and not disbursed, and the disbursements of
  moneys from the fund.