Section 84. Complaints as to service and price of steam heat; investigation by commission; forms of complaints  


Latest version.
  • Upon the complaint  in  writing  of
      the  mayor of the city, the trustees of a village or the town board of a
      town in which a person or corporation is authorized to manufacture, sell
      or supply steam for heat or power, or upon the complaint in  writing  of
      not less than fifty customers or purchasers of such steam heat in cities
      of  the first or second class, or of not less than twenty-five in cities
      of the third class, or of not less  than  ten  elsewhere,  or  upon  the
      complaint  in  writing of the state consumer protection board, as to the
      price, pressure or efficiency of steam supplied for heat or power,  sold
      and  delivered in such municipality, the commission shall investigate as
      to the cause for such  complaint.  When  such  complaint  is  made,  the
      commission  may,  by  its  agents, examiners and inspectors, inspect the
      work, system, plant, devices, appliances and methods used by such person
      or corporation in manufacturing, transmitting and supplying such  steam,
      and  may  examine  or  cause to be examined the books and papers of such
      person or corporation pertaining to the manufacture, sale,  transmitting
      and supplying of such steam. The form and contents of complaints made as
      provided  in  this  section  shall be prescribed by the commission. Such
      complaint shall  be  signed  by  the  officers,  or  by  the  customers,
      purchasers  or subscribers making them, who must add to their signatures
      their place of residence, by street and number, if any.