Section 4011. Quality assurance  


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  • 1. Every hospice is required to establish a
      quality  assurance  program  which  shall objectively and systematically
      monitor and  evaluate  the  quality  and  appropriateness  of  care  and
      services provided by the hospice.
        2. The information required to be collected and maintained by hospices
      pursuant  to  subdivision  one  of  this  section  and  as  required  by
      subdivision four of section four thousand ten of this article  shall  be
      kept  confidential  and  shall not be released except to the department;
      provided, however, that such information shall  be  released  to  a  law
      enforcement  agency  upon  a  court order based upon probable cause that
      such information:  (a)  is  relevant  to  a  criminal  investigation  or
      proceeding  and  (b) cannot be obtained through any other means. Nothing
      in this section shall prohibit a hospice from voluntarily releasing what
      it  reasonably  believes  to  be  evidence  of  criminality  to  a   law
      enforcement agency.
        3.  Notwithstanding  any  other provision of law, none of the records,
      documentation or committee actions or records required to be  maintained
      by  hospices pursuant to subdivision one of this section and as required
      by subdivision four of section four thousand ten of this  article  shall
      be subject to disclosure under article six of the public officers law or
      article  thirty-one  of  the  civil  practice  law  and rules, except as
      hereinafter provided or as provided by any other provision  of  law.  No
      person  in  attendance  at  a  meeting  of  any  such committee shall be
      required to testify as to what transpired thereat. The  prohibitions  of
      this  subdivision  shall  not  apply to statements made by any person in
      attendance at such a meeting who is a party, or employee or agent  of  a
      party  to  any  action  or  proceeding  the  subject matter of which was
      reviewed at such meeting. Nothing contained in  this  subdivision  shall
      prohibit  disclosure  of  records, documentation or committee actions or
      records relating to employment history and  recommendations  from  being
      transmitted  to  any  hospice  which is required by law or regulation to
      obtain such information.
        4. There shall be no monetary liability on the part of, and  no  cause
      of  action  for  damages  shall  arise against, any person, partnership,
      corporation, firm, society or other entity on account  of  participating
      in  good faith and with reasonable care in a quality assurance committee
      or the communication of information in the possession of such person  or
      entity, or on account of any recommendation or evaluation, regarding the
      qualifications,  fitness, conduct or practices of any officer, director,
      employee,  or  agent  of  such  hospice  to   any   government   agency,
      professional  society,  licensing  or certification board as required by
      subdivision one of this section and subdivision  four  of  section  four
      thousand  ten  of  this  article.  The  foregoing  shall  not  apply  to
      information which is untrue and communicated with malicious intent.