Section 7908. Recordkeeping requirements  


Latest version.
  • (a) Books and records. (1) A
      provider or its administrator shall keep accurate  accounts,  books  and
      records concerning transactions regulated under this article.
        (2)  A  provider's  or its administrator's accounts, books and records
      shall include:
        (A) copies of each type of service contract issued;
        (B) the name and address of each service contract holder to the extent
      that the name and address have been furnished by  the  service  contract
      holder to the provider;
        (C)  a  list  of  the  provider  locations where service contracts are
      marketed, sold, offered for sale, issued, made or proposed to be made or
      administered; and
        (D) written claims filed which shall contain at least  the  dates  and
      description of all claims related to the service contracts.
        (3)  Except  as provided in subsection (b) of this section, a provider
      or its administrator shall retain all of the  service  contract  records
      required  under  paragraph  two  of  this  subsection pertaining to each
      service contract holder for at least three  years  after  the  specified
      period of coverage thereunder has expired.
        (4)  A  provider may keep all records required under this article on a
      computer disk or other similar technology. If the records are maintained
      in other than hard copy, the records shall be capable of duplication  to
      legible hard copy at the request of the superintendent.
        (b) A provider discontinuing business in this state shall maintain its
      records until it furnishes to the superintendent satisfactory proof that
      it  has  discharged  all obligations to service contract holders in this
      state.