Section 3238. Pre-authorization of health care services  


Latest version.
  • (a) An insurer,
      corporation organized pursuant to article forty-three of  this  chapter,
      municipal cooperative health benefits plan certified pursuant to article
      forty-seven  of  this  chapter,  or  health maintenance organization and
      other organizations certified pursuant  to  article  forty-four  of  the
      public  health  law  ("health  plan") shall pay claims for a health care
      service for which a pre-authorization  was  required  by,  and  received
      from,  the  health  plan  prior  to  the  rendering  of such health care
      service, unless:
        (1) (i) the insured, subscriber, or enrollee was not a covered  person
      at the time the health care service was rendered.
        (ii)  Notwithstanding  the  provisions  of  subparagraph  (i)  of this
      paragraph, a health plan shall not deny a claim on  this  basis  if  the
      insured's,   subscriber's   or  enrollee's  coverage  was  retroactively
      terminated more than one hundred twenty  days  after  the  date  of  the
      health  care service, provided that the claim is submitted within ninety
      days after the date  of  the  health  care  service.  If  the  claim  is
      submitted  more  than  ninety  days  after  the  date of the health care
      service, the health plan shall have  thirty  days  after  the  claim  is
      received  to deny the claim on the basis that the insured, subscriber or
      enrollee was not a covered  person  on  the  date  of  the  health  care
      service.
        * (iii)  The  provisions  of subparagraph (ii) of this paragraph shall
      not apply to coverage that is provided by  the  state  of  New  York,  a
      municipality  or  a  political  subdivision to its respective employees,
      retirees or members.
        * NB Repealed December 31, 2011
        (2) the submission of the claim with respect to an insured, subscriber
      or enrollee was not timely under the terms of  the  applicable  provider
      contract,  if  the  claim  is  submitted by a provider, or the policy or
      contract, if the claim  is  submitted  by  the  insured,  subscriber  or
      enrollee;
        (3)  at  the  time  the  pre-authorization  was  issued,  the insured,
      subscriber or enrollee had not  exhausted  contract  or  policy  benefit
      limitations  based  on  information available to the health plan at such
      time, but subsequently exhausted contract or policy benefit  limitations
      after  authorization was issued; provided, however, that the health plan
      shall include in  the  notice  of  determination  required  pursuant  to
      subsection  (b)  of  section  four  thousand  nine hundred three of this
      chapter and subdivision two of section forty-nine hundred three  of  the
      public  health law that the visits authorized might exceed the limits of
      the contract or policy and accordingly would not be  covered  under  the
      contract or policy;
        (4)  the  pre-authorization  was  based  on  materially  inaccurate or
      incomplete information provided by the insured, subscriber or  enrollee,
      the  designee of the insured, subscriber or enrollee, or the health care
      provider such that if the  correct  or  complete  information  had  been
      provided, such pre-authorization would not have been granted;
        (5) the pre-authorized service was related to a pre-existing condition
      that was excluded from coverage; or
        (6)  there  is  a  reasonable  basis supported by specific information
      available for review by the superintendent that the insured,  subscriber
      or enrollee, the designee of the insured, subscriber or enrollee, or the
      health care provider has engaged in fraud or abuse.
        (b)  Nothing  in  this section shall be construed to prohibit a health
      plan from denying continued or extended coverage as part of a concurrent
      review of a health care service.
    
        (c) If a health plan denies payment for a surgical or  other  invasive
      procedure  requiring  sedation due to lack of pre-authorization and such
      surgical or other invasive procedure is rendered at the same time  as  a
      surgical  or  other  invasive  procedure  requiring  sedation  for which
      pre-authorization  was  required  and  received,  upon the appeal of the
      denial, the denial of any such service shall be upheld  only  if  it  is
      determined that:
        (1) the other surgical or invasive procedure requiring sedation is not
      a covered benefit;
        (2)  the  other  surgical or invasive procedure requiring sedation was
      not medically necessary pursuant to section four thousand  nine  hundred
      four  of  this  chapter or section forty-nine hundred four of the public
      health law;
        (3) the other surgical or invasive procedure  requiring  sedation  was
      experimental  or  investigational pursuant to section four thousand nine
      hundred four of this chapter or section forty-nine hundred four  of  the
      public health law; or
        (4)  one  of the conditions set forth in paragraphs one through six of
      subsection (a) of this section is met.
        (d) Payment for such health care services shall be subject to a health
      plan's provider contracts or claims payment policies that are consistent
      with applicable law, rule or regulation.
        (e) Nothing in this section shall be deemed to limit the  right  of  a
      health plan to deny a claim if the health plan determines that it is not
      primarily  obligated  to  pay the claim because other insurance coverage
      exists  that  is  primary,  including  but  not  limited   to   workers'
      compensation and no-fault coverage.
        (f)  Notification  that  a health care service is being provided shall
      not constitute a request  for  pre-authorization  of  that  health  care
      service  for  purposes  of  this  section;  provided, however, that if a
      health plan provides a written acknowledgement of  the  notification  to
      the  health  care provider, such acknowledgment shall clearly state that
      the acknowledgment  does  not  constitute  a  pre-authorization  of  the
      services to be rendered.
        (g)  Nothing in this section shall preclude a health care provider and
      a health plan from agreeing to provisions different from those  in  this
      section;  provided,  however, that any agreement that purports to waive,
      limit, disclaim, or in any way diminish the  rights  of  a  health  care
      provider  set  forth in this section shall be void as contrary to public
      policy.