Section 399-ZZ. Telephone bills


Latest version.
  • At the time service is initiated to a
      residential  customer  and  at  least  once  a  year  thereafter,  every
      telephone  corporation,  as  defined in subdivision seventeen of section
      two of the public service law, and every cable  television  company,  as
      defined  in  subdivision one of section two hundred twelve of the public
      service law that provides telephone service to  customers  in  New  York
      shall  provide  its  customers with a notice that billing statements are
      available in a large print format. Upon written request by  a  customer,
      every  telephone  corporation and cable television company shall provide
      the customer's billing statements in large print format  no  later  than
      sixty  days  after  the  date  upon which the request is received by the
      telephone corporation and cable television company.  The  provisions  of
      this section shall apply only to printed statements. For the purposes of
      this  section,  "large  print" means a font size of sixteen or larger to
      illuminate billing information.
        * NB Effective April 1, 2010