Section 380-T. Security freeze  


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  • (a) A consumer may request that a security
      freeze be placed on his or her  consumer  credit  report  by  sending  a
      request  in  writing  with  confirmation  of  delivery  requested or via
      telephone, secure electronic means, or other methods  developed  by  the
      consumer  credit  reporting agency to a consumer credit reporting agency
      at an address, telephone number or secure  website  designated  by  such
      agency  to  receive  such  requests.  Consumer credit reporting agencies
      shall have a secure website and a separately dedicated toll-free  number
      to  offer  information,  to  process  requests  and deliver the services
      provided for under this section.
        (b) A consumer credit reporting agency that receives from a consumer a
      request in accordance  with  subdivision  (a)  of  this  section  shall,
      provided  such  request  is  accompanied  by  proper  identification and
      payment of any applicable fee, place a security freeze on  the  consumer
      credit  report  of  or  relating  to  such  consumer  no later than four
      business days after receiving such request, provided  further,  however,
      that for requests received on or after January first, two thousand nine,
      such  consumer  credit reporting agency shall place a security freeze on
      the consumer credit report of or relating to such consumer no later than
      three business days  after  receiving  such  request  and  for  requests
      received  on  or  after  January  first, two thousand ten, such consumer
      credit reporting agency shall place a security freeze  on  the  consumer
      credit report of or relating to such consumer no later than one business
      day  after  receiving such request. Nothing in this subdivision shall be
      construed to prevent a consumer credit reporting agency from advising  a
      third  party  that  a  security  freeze is in effect with respect to the
      consumer credit report of or relating  to  such  consumer.  No  consumer
      credit reporting agency shall advise in any manner a third party, of the
      fact  that  the  consumer  requesting  the  freeze is alleging to be the
      victim of domestic violence  or  identity  theft,  without  the  written
      authorization of the consumer.
        (c)  The  consumer  credit  reporting  agency  shall  send  a  written
      confirmation of the placement of  a  security  freeze  to  the  consumer
      within  five  business  days  of  placing  such freeze. Upon placing the
      security freeze on the consumer credit report of  or  relating  to  such
      consumer,  the  consumer  credit  reporting  agency  shall  provide  the
      consumer with a unique personal identification number  or  password,  or
      other  device  which  shall  only be used by the consumer when providing
      authorization for the release of his or her consumer credit report for a
      specific  party  or  specific  period  of  time.  The  unique   personal
      identification  number  or  password,  or other device to be used by the
      consumer shall not be a social security number or a  sequential  portion
      thereof.  Any  use  of  the  unique  personal  identification  number or
      password or other device other than provided  for  in  this  section  is
      prohibited.
        (d)  If the consumer wishes to allow his or her consumer credit report
      to be accessed for a specific party or a specific period of time while a
      freeze is in  place,  he  or  she  shall  contact  the  consumer  credit
      reporting  agency  via  mail  with  confirmation of delivery, telephone,
      secure electronic means or  other  method  developed  by  such  consumer
      credit  reporting  agency  pursuant  to  subdivision (f) of this section
      using a point of contact designated by such  consumer  credit  reporting
      agency,  request  that the freeze be temporarily lifted, and provide the
      following:
        (1) proper identification;
        (2) the unique personal identification number or password provided  by
      the consumer credit reporting agency pursuant to subdivision (c) of this
      section;
    
        (3)  the  proper information regarding the party to which the consumer
      credit report should be available or  the  time  period  for  which  the
      consumer credit report shall be available to users of such report; and
        (4) payment of any applicable fee.
        (e)  (1)  A  consumer  credit reporting agency that receives a request
      from a consumer to temporarily lift a freeze on a consumer credit report
      pursuant to subdivision (d) of  this  section,  shall  comply  with  the
      request:  (i)  no  later  than  three business days after receiving such
      request; (ii) as of September  first,  two  thousand  nine,  a  consumer
      credit  reporting  agency  that  receives  a  request  via  the use of a
      telephone or secure electronic method provided by the  agency,  pursuant
      to  subdivision  (d)  of this section, shall release a consumer's credit
      report as requested by the consumer within  fifteen  minutes  after  the
      request is received by the consumer credit reporting agency.
        (2)  A consumer credit reporting agency is not required to temporarily
      lift a security freeze within the time provided in subparagraph (ii)  of
      paragraph one of this subdivision if:
        (i)  the consumer fails to meet the requirements of subdivision (b) of
      this section; or
        (ii) the consumer credit reporting  agency's  ability  to  temporarily
      lift the security freeze within fifteen minutes is prevented by:
        (A) an act of God, including fire, earthquakes, hurricanes, storms, or
      similar natural disaster or phenomena;
        (B)   unauthorized  or  illegal  acts  by  a  third  party,  including
      terrorism,  sabotage,  riot,  vandalism,  labor  strikes   or   disputes
      disrupting operations, or similar occurrence;
        (C)    operational   interruption,   including   electrical   failure,
      unanticipated delay in equipment or replacement part delivery,  computer
      hardware  or  software  failures  inhibiting  response  time, or similar
      disruption;
        (D) governmental action, including emergency  orders  or  regulations,
      judicial or law enforcement action, or similar directives;
        (E) regularly scheduled maintenance, during other than normal business
      hours, of, or updates to, the consumer reporting agency's systems; or
        (F) commercially reasonable maintenance of, or repair to, the consumer
      reporting agency's systems that is unexpected or unscheduled.
        (f)   A  consumer  credit  reporting  agency  may  develop  procedures
      involving other secure methods of communication, including  the  use  of
      the internet, or other electronic media to receive and process a request
      from a consumer to temporarily lift a freeze on a consumer credit report
      pursuant to subdivision (d) of this section in an expedited manner.
        (g)   The  consumer  protection  board  shall  monitor  the  state  of
      technology relating to the means available to process requests  for  the
      lifting  or  removal  of  a  security  freeze,  and  shall report to the
      legislature when  it  is  determined  that  the  technology  to  process
      requests  for  the  lifting or removal of a security freeze in a shorter
      period of time than that set forth in subdivision (e) of this section is
      available.
        (h) A consumer credit reporting agency  shall  remove  or  temporarily
      lift  a  freeze placed on the consumer credit report of or relating to a
      consumer only in the following cases:
        (1) upon consumer request, pursuant to subdivision (d) or (k) of  this
      section; or
        (2)  if the consumer credit report of or relating to such consumer was
      frozen due to a material misrepresentation of fact by the consumer. If a
      consumer credit reporting agency intends  to  remove  a  freeze  upon  a
      consumer  credit  report pursuant to this paragraph, the consumer credit
      reporting agency shall notify the consumer in writing,  by  first  class
    
      mail,  within  three  business days prior to removing the freeze on such
      consumer credit report.
        (i)  If  a  third party requests access to a consumer credit report on
      which a security freeze is in effect, and this request is in  connection
      with  an  application for credit or any other use, and the consumer does
      not allow his or her consumer credit report  to  be  accessed  for  that
      period of time, the third party may treat the application as incomplete.
        (j)  If  a  consumer  requests  a security freeze, the consumer credit
      reporting agency shall disclose the process of placing  and  temporarily
      lifting  a  freeze,  and  the process for allowing access to information
      from such consumer credit report for a specific party  or  a  period  of
      time while the freeze is in place.
        (k)  (1)  A  security  freeze shall remain in place until the consumer
      requests, using a point of contact designated  by  the  consumer  credit
      reporting  agency,  that the security freeze be removed and provides the
      following:
        (i) proper identification;
        (ii) the unique personal identification number or password or  similar
      device  provided  by  the  consumer  credit reporting agency pursuant to
      subdivision (c) of this section; and
        (iii) a fee, if applicable.
        (2) A consumer credit reporting agency shall remove a security  freeze
      within  three  business days of receiving a request for removal from the
      consumer pursuant to paragraph one of this subdivision.
        (l)  A  consumer  credit  reporting  agency   shall   require   proper
      identification  of  the  person  making  a  request to place or remove a
      security freeze.
        (m) The provisions of this section do  not  apply  to  the  use  of  a
      consumer credit report by any of the following:
        (1)  a  person or entity, or a subsidiary, affiliate, or agent of that
      person or entity, or an assignee of a financial obligation owing by  the
      consumer  to  that  person  or  entity,  or  a prospective assignee of a
      financial obligation owing by the consumer to that person or  entity  in
      conjunction with the proposed purchase of the financial obligation, with
      which  the  consumer  has  or  had  prior  to  assignment  an account or
      contract, including a demand deposit account, or to  whom  the  consumer
      issued  a  negotiable  instrument,  for  the  purposes  of reviewing the
      account or collecting the financial obligation owing  for  the  account,
      contract,  or  negotiable  instrument.  For  purposes of this paragraph,
      "reviewing  the  account"  includes  activities   related   to   account
      maintenance, monitoring, credit line increases, and account upgrades and
      enhancements;
        (2)  a subsidiary, affiliate, agent, assignee, or prospective assignee
      of a person to whom access has been granted for purposes of facilitating
      the extension of credit or other permissible use;
        (3) any state or local agency, law enforcement agency, court,  private
      collection  agency, or person acting pursuant to a court order, warrant,
      or subpoena;
        (4) a child support agency acting pursuant to title iv-d of the social
      security act (42 U.S.C. et seq.);
        (5) the state or its political subdivisions or its agents  or  assigns
      acting  to  investigate  fraud  or  acting  to  investigate  or  collect
      delinquent taxes or unpaid court orders or to fulfill any of  its  other
      statutory responsibilities provided such responsibilities are consistent
      with a permissible purpose under 15 U.S.C. section 1681b;
        (6)  the use of credit information for the purposes of prescreening as
      provided for by the federal fair credit reporting act;
    
        (7) any person  or  entity  administering  a  credit  file  monitoring
      subscription or similar service to which the consumer has subscribed; or
        (8)  any person or entity for the purpose of providing a consumer with
      a copy of his or her consumer credit report or score upon the request of
      such consumer.
        (n) (1) (i) No consumer credit reporting agency shall charge a fee  to
      a  victim of identity theft who submits a copy of a signed federal trade
      commission ID theft victim's affidavit, or a report of ID theft  from  a
      law enforcement agency to such consumer credit reporting agency.
        (ii)  No  consumer  credit  reporting  agency  shall charge a fee to a
      domestic violence victim who  has  submitted  to  such  consumer  credit
      reporting agency:
        (A)  a  valid  domestic  violence incident report form as such term is
      defined in subdivision fifteen of section eight hundred thirty-seven  of
      the executive law;
        (B) a valid police report;
        (C) a valid order of protection; or
        (D)  a  signed affidavit from a licensed medical or mental health care
      provider, employee of a court acting within the  scope  of  his  or  her
      employment, social worker, a rape crisis counselor as defined in section
      forty-five  hundred ten of the civil practice law and rules, or advocate
      acting on behalf of an agency that assists domestic violence victims.
        For the purposes of this  subdivision,  the  term  "domestic  violence
      victim"  means  an  individual  who  is a victim of a family offense, as
      described in subdivision one of section 530.11 of the criminal procedure
      law, or an offense committed by a member of such individual's  immediate
      family,  as  defined  in subdivision four of section 120.40 of the penal
      law.
        (2) No consumer credit reporting  agency  shall  charge  a  fee  to  a
      consumer  requesting  the  placement  of  a  security  freeze  when such
      consumer has not previously requested the placement of a security freeze
      from such consumer credit reporting agency. Except as  provided  for  in
      paragraph  one  of  this subdivision, a consumer credit reporting agency
      may charge a consumer a fee not to exceed five dollars for the placement
      of a second or subsequent freeze or for the removal of a freeze  or  the
      temporary lift of a freeze for a specific party or period of time or for
      the issuance of a replacement personal identification number or password
      when  the consumer fails to retain the personal identification number or
      password provided to such consumer by  such  consumer  credit  reporting
      agency pursuant to subdivision (c) of this section.
        (o)  If  a  security  freeze  is in place, a consumer credit reporting
      agency shall not change any of the following official information  in  a
      consumer  credit  report  without  sending a written confirmation of the
      change to the consumer within thirty days of the change being posted  to
      the  file  of  or relating to such consumer: name, date of birth, social
      security number, and address. Written confirmation is not  required  for
      technical  modifications  of  the official information of or relating to
      such  consumer,  including  name  and  street  abbreviations,   complete
      spellings,  or  transposition  of  numbers or letters. In the case of an
      address change, the written confirmation shall be sent to both  the  new
      address and to the former address.
        (p) The following entities are not required to place a security freeze
      on a consumer credit report:
        (1) a consumer credit reporting agency that acts only as a reseller of
      credit  information  by  assembling and merging information contained in
      the data base of another consumer credit reporting  agency  or  multiple
      consumer  credit  reporting  agencies, and does not maintain a permanent
      data base of credit information from which new consumer  credit  reports
    
      are  produced.  However,  a consumer credit reporting agency acting as a
      reseller shall honor any security freeze placed  on  a  consumer  credit
      report by another consumer credit reporting agency;
        (2)  a  check  services  or  fraud  prevention services company, which
      issues reports on incidents of fraud or authorizations for  the  purpose
      of  approving  or  processing  negotiable  instruments, electronic funds
      transfers, or similar methods of payments; or
        (3) a  deposit  account  information  service  company,  which  issues
      reports regarding account closures due to fraud, substantial overdrafts,
      ATM  abuse,  or  similar  negative  information regarding a consumer, to
      inquiring  banks  or  other  financial  institutions  for  use  only  in
      reviewing a consumer request for a deposit account at the inquiring bank
      or financial institution.
        (q)  (1)  Any  time  a consumer credit reporting agency is required to
      send a summary of rights required under 15 U.S.C. section  1681g,  to  a
      consumer  residing  in this state the following notice shall be included
      with such summary of rights:
        "NEW YORK CONSUMERS HAVE THE RIGHT TO OBTAIN A SECURITY FREEZE.
        YOU HAVE A RIGHT TO PLACE A "SECURITY FREEZE" ON YOUR  CREDIT  REPORT,
      WHICH  WILL  PROHIBIT  A CONSUMER CREDIT REPORTING AGENCY FROM RELEASING
      INFORMATION IN YOUR CREDIT REPORT WITHOUT YOUR EXPRESS AUTHORIZATION.  A
      SECURITY  FREEZE  MUST  BE  REQUESTED  IN  WRITING DELIVERY CONFIRMATION
      REQUESTED OR VIA TELEPHONE, SECURE ELECTRONIC MEANS,  OR  OTHER  METHODS
      DEVELOPED  BY  THE CONSUMER CREDIT REPORTING AGENCY. THE SECURITY FREEZE
      IS DESIGNED TO PREVENT CREDIT, LOANS, AND SERVICES FROM  BEING  APPROVED
      IN  YOUR  NAME  WITHOUT  YOUR CONSENT. HOWEVER, YOU SHOULD BE AWARE THAT
      USING A SECURITY FREEZE TO TAKE CONTROL OVER  WHO  GETS  ACCESS  TO  THE
      PERSONAL  AND  FINANCIAL  INFORMATION  IN  YOUR CREDIT REPORT MAY DELAY,
      INTERFERE WITH, OR  PROHIBIT  THE  TIMELY  APPROVAL  OF  ANY  SUBSEQUENT
      REQUEST  OR APPLICATION YOU MAKE REGARDING A NEW LOAN, CREDIT, MORTGAGE,
      GOVERNMENT SERVICES OR PAYMENTS, INSURANCE, RENTAL HOUSING,  EMPLOYMENT,
      INVESTMENT,  LICENSE,  CELLULAR  PHONE,  UTILITIES,  DIGITAL  SIGNATURE,
      INTERNET CREDIT  CARD  TRANSACTION,  OR  OTHER  SERVICES,  INCLUDING  AN
      EXTENSION  OF  CREDIT AT POINT OF SALE. WHEN YOU PLACE A SECURITY FREEZE
      ON YOUR CREDIT REPORT, YOU WILL BE PROVIDED  A  PERSONAL  IDENTIFICATION
      NUMBER  OR  PASSWORD  TO  USE IF YOU CHOOSE TO REMOVE THE FREEZE ON YOUR
      CREDIT REPORT OR AUTHORIZE THE  RELEASE  OF  YOUR  CREDIT  REPORT  TO  A
      SPECIFIC  PARTY OR FOR A PERIOD OF TIME AFTER THE FREEZE IS IN PLACE. TO
      PROVIDE  THAT  AUTHORIZATION  YOU  MUST  CONTACT  THE  CONSUMER   CREDIT
      REPORTING AGENCY AND PROVIDE ALL OF THE FOLLOWING:
        (1) THE PERSONAL IDENTIFICATION NUMBER OR PASSWORD;
        (2) PROPER IDENTIFICATION TO VERIFY YOUR IDENTITY;
        (3)  THE  PROPER INFORMATION REGARDING THE PARTY OR PARTIES WHO ARE TO
      RECEIVE THE CREDIT REPORT OR THE PERIOD OF TIME  FOR  WHICH  THE  REPORT
      SHALL BE AVAILABLE TO USERS OF THE CREDIT REPORT; AND
        (4) PAYMENT OF ANY APPLICABLE FEE.
        A  CONSUMER CREDIT REPORTING AGENCY MUST AUTHORIZE THE RELEASE OF YOUR
      CREDIT REPORT NO LATER THAN THREE  BUSINESS  DAYS  AFTER  RECEIVING  THE
      ABOVE  INFORMATION.  EFFECTIVE  SEPTEMBER  FIRST,  TWO  THOUSAND NINE, A
      CONSUMER CREDIT REPORTING AGENCY THAT RECEIVES A REQUEST  VIA  TELEPHONE
      OR  SECURE  ELECTRONIC  METHOD  SHALL RELEASE A CONSUMER'S CREDIT REPORT
      WITHIN FIFTEEN MINUTES WHEN THE REQUEST IS RECEIVED.
        A SECURITY FREEZE DOES NOT APPLY TO CIRCUMSTANCES IN WHICH YOU HAVE AN
      EXISTING ACCOUNT RELATIONSHIP AND A COPY OF YOUR REPORT IS REQUESTED  BY
      YOUR  EXISTING CREDITOR OR ITS AGENTS OR AFFILIATES FOR CERTAIN TYPES OF
      ACCOUNT REVIEW, COLLECTION, FRAUD CONTROL OR SIMILAR ACTIVITIES.
        IF YOU ARE ACTIVELY SEEKING CREDIT, YOU  SHOULD  UNDERSTAND  THAT  THE
      PROCEDURES   INVOLVED  IN  LIFTING  A  SECURITY  FREEZE  MAY  SLOW  YOUR
    
      APPLICATION FOR CREDIT. YOU SHOULD PLAN AHEAD AND LIFT A FREEZE,  EITHER
      COMPLETELY  IF  YOU  ARE  SHOPPING AROUND, OR SPECIFICALLY FOR A CERTAIN
      CREDITOR, BEFORE  APPLYING  FOR  NEW  CREDIT.  WHEN  SEEKING  CREDIT  OR
      PURSUING  ANOTHER TRANSACTION REQUIRING ACCESS TO YOUR CREDIT REPORT, IT
      IS NOT NECESSARY TO RELINQUISH YOUR PIN OR PASSWORD TO THE  CREDITOR  OR
      BUSINESS; YOU CAN CONTACT THE CONSUMER CREDIT REPORTING AGENCY DIRECTLY.
      IF  YOU  CHOOSE  TO  GIVE  OUT  YOUR  PIN OR PASSWORD TO THE CREDITOR OR
      BUSINESS, IT IS RECOMMENDED THAT YOU OBTAIN A NEW PIN OR  PASSWORD  FROM
      THE CONSUMER CREDIT REPORTING AGENCY."
        (2)  If  a consumer requests information about a security freeze, such
      consumer shall be provided with the notice set forth in paragraph one of
      this subdivision and with any  other  information  necessary  to  place,
      temporarily  lift  or  permanently lift a security freeze, including but
      not limited to the address, telephone number  or  point  of  contact  at
      which the consumer credit reporting agency receives such requests.
        (r)  When  a  consumer  credit reporting agency erroneously releases a
      consumer credit report subject to a security freeze or  any  information
      contained  in such consumer credit report, the consumer credit reporting
      agency shall send written notification to the affected  consumer  within
      three   business  days  following  discovery  or  notification  of  such
      erroneous release. Such notification shall also inform the  consumer  of
      the  nature of the information released and identify and provide contact
      information for the recipient of such  information  or  consumer  credit
      report.
        (s)  Whenever  there shall be a violation of this section, application
      may be made by the attorney general in the name of  the  people  of  the
      state of New York to a court or justice having jurisdiction by a special
      proceeding  to  issue an injunction, and upon notice to the defendant of
      not less than five days, to enjoin and restrain the continuance of  such
      violations;  and  if it shall appear to the satisfaction of the court or
      justice that the defendant has,  in  fact,  violated  this  section,  an
      injunction  may  be  issued  by  such  court  or  justice, enjoining and
      restraining any further violation,  without  requiring  proof  that  any
      person  has,  in  fact,  been  injured  or  damaged thereby. In any such
      proceeding, the court may make allowances to  the  attorney  general  as
      provided  in  paragraph  six  of subdivision (a) of section eighty-three
      hundred  three  of  the  civil  practice  law  and  rules,  and   direct
      restitution. Whenever the court shall determine that a violation of this
      section  has  occurred, the court may impose a civil penalty of not more
      than five thousand dollars for each violation. In  connection  with  any
      such  proposed  application,  the attorney general is authorized to take
      proof and make a determination  of  the  relevant  facts  and  to  issue
      subpoenas in accordance with the civil practice law and rules.