Section 198-B. Sale or lease of used motor vehicles  


Latest version.
  • a. Definitions. As used
      in this section, the following words shall have the following meanings:
        1.  "Consumer" means the purchaser, or lessee, other than for purposes
      of resale, of a used motor vehicle primarily used for personal,  family,
      or household purposes and subject to a warranty, and the spouse or child
      of the purchaser or the lessee if either such motor vehicle or the lease
      of  such  motor vehicle is transferred to the spouse or child during the
      duration of any warranty applicable to such motor vehicle, and any other
      person entitled by the terms of such warranty to enforce the obligations
      of the warranty;
        2. "Used motor vehicle" means a motor vehicle, excluding  motor  homes
      and  off-road vehicles, which has been purchased, leased, or transferred
      either after eighteen thousand miles of operation or two years from  the
      date of original delivery, whichever is earlier;
        3. "Dealer" means any person or business which sells, offers for sale,
      leases  or  offers  for lease a used vehicle after selling, offering for
      sale, leasing or offering for lease three or more used vehicles  in  the
      previous twelve month period, but does not include:
        (a) a bank or financial institution except in the case of a lease of a
      used motor vehicle,
        (b) a business selling a used vehicle to an employee of that business,
        (c)  a regulated public utility which sells at public auction vehicles
      used in the  ordinary  course  of  its  operations,  provided  that  any
      advertisements  of  such sales conspicuously disclose the "as is" nature
      of the sale,
        (d) the sale of a leased vehicle to that vehicle's  lessee,  a  family
      member of the lessee, or an employee of the lessee, or
        (e)   the  state,  its  agencies,  bureaus,  boards,  commissions  and
      authorities, and  all  of  the  political  subdivisions  of  the  state,
      including the agencies and authorities of such subdivisions;
        4.    "Warranty"  means any undertaking in connection with the sale or
      lease by a dealer of a used motor vehicle to  refund,  repair,  replace,
      maintain  or  take  other action with respect to such used motor vehicle
      and provided at no extra charge beyond  the  price  of  the  used  motor
      vehicle;
        5.  "Service  contract"  means a contract in writing for any period of
      time or any specific mileage to refund,  repair,  replace,  maintain  or
      take  other  action with respect to a used motor vehicle and provided at
      an extra charge beyond the price of the used motor  vehicle  or  of  the
      lease contract for the used motor vehicle;
        6.  "Repair  insurance"  means a contract in writing for any period of
      time or any specific mileage to refund,  repair,  replace,  maintain  or
      take  other  action  with  respect  to a used motor vehicle and which is
      regulated by the insurance department.
        b. Written warranty required; terms.
        1. No dealer shall sell or lease a used motor vehicle  to  a  consumer
      without  giving  the  consumer a written warranty which shall at minimum
      apply for the following terms:
        (a) If the used motor vehicle has thirty-six thousand miles  or  less,
      the  warranty  shall  be  at minimum ninety days or four thousand miles,
      whichever comes first.
        (b) If the used motor vehicle has more than thirty-six thousand miles,
      but less than eighty thousand miles, the warranty shall  be  at  minimum
      sixty days or three thousand miles, whichever comes first.
        (c) If the used motor vehicle has eighty thousand miles or more but no
      more than one hundred thousand miles, the warranty shall be at a minimum
      thirty days or one thousand miles, whichever comes first.
    
        2.  The  written  warranty  shall  require  the dealer or his agent to
      repair or, at the election of the dealer, reimburse the consumer for the
      reasonable cost of repairing the failure  of  a  covered  part.  Covered
      parts shall at least include the following items:
        (a)  Engine.  All  lubricated parts, water pump, fuel pump, manifolds,
      engine block, cylinder head, rotary engine housings and flywheel.
        (b) Transmission. The  transmission  case,  internal  parts,  and  the
      torque converter.
        (c) Drive axle. Front and rear drive axle housings and internal parts,
      axle shafts, propeller shafts and universal joints.
        (d)  Brakes.  Master cylinder, vacuum assist booster, wheel cylinders,
      hydraulic lines and fittings and disc brake calipers.
        (e) Radiator.
        (f) Steering. The steering gear housing and all internal parts,  power
      steering pump, valve body, piston and rack.
        (g)  Alternator,  generator,  starter,  ignition  system excluding the
      battery.
        3.  Such  repair  or  reimbursement  shall  be  made  by  the   dealer
      notwithstanding  the fact that the warranty period has expired, provided
      the consumer notifies the dealer of the failure of a covered part within
      the specified warranty period.
        4. The written warranty  may  contain  additional  language  excluding
      coverage:
        (a)  for  a  failure  of  a covered part caused by a lack of customary
      maintenance;
        (b) for a failure of  a  covered  part  caused  by  collision,  abuse,
      negligence, theft, vandalism, fire or other casualty and damage from the
      environment (windstorm, lightning, road hazards, etc.);
        (c)  if  the  odometer  has  been  stopped  or  altered  such that the
      vehicle's actual mileage cannot be readily determined or if any  covered
      part  has  been  altered  such that a covered part was thereby caused to
      fail;
        (d) for maintenance services and the parts  used  in  connection  with
      such  services  such as seals, gaskets, oil or grease unless required in
      connection with the repair of a covered part;
        (e) for a motor tuneup;
        (f) for a failure resulting from racing or other competition;
        (g) for a failure caused by towing a trailer or another vehicle unless
      the used motor vehicle is  equipped  for  this  as  recommended  by  the
      manufacturer;
        (h) if the used motor vehicle is used to carry passengers for hire;
        (i)  if  the  used  motor  vehicle is rented to someone other than the
      consumer as defined in paragraph one of subdivision a of this section;
        (j) for repair of valves  and/or  rings  to  correct  low  compression
      and/or oil consumption which are considered normal wear;
        (k)  to  the  extent  otherwise  permitted by law, for property damage
      arising or allegedly arising out of the failure of a covered part; and
        (l) to the extent otherwise permitted by law, for loss of the  use  of
      the  used motor vehicle, loss of time, inconvenience, commercial loss or
      consequential damages.
        c. Failure to honor warranty. 1. If the dealer or his agent  fails  to
      correct a malfunction or defect as required by the warranty specified in
      this  section  which  substantially  impairs the value of the used motor
      vehicle to the consumer after a reasonable period of  time,  the  dealer
      shall  accept  return  of  the  used motor vehicle from the consumer and
      refund to the consumer the full purchase price, or  in  the  case  of  a
      lease  contract all payments made under the contract, including sales or
      compensating use tax, less a reasonable allowance  for  any  damage  not
    
      attributable   to   normal   wear  or  usage,  and  adjustment  for  any
      modifications which either increase or decrease the market value of  the
      vehicle  or  of the lease contract, and in the case of a lease contract,
      shall  cancel all further payments due from the consumer under the lease
      contract. In determining  the  purchase  price  to  be  refunded  or  in
      determining all payments made under a lease contract to be refunded, the
      purchase  price,  or  all payments made under a lease contract, shall be
      deemed equal to the sum of the actual cash difference paid for the  used
      motor  vehicle, or for the lease contract, plus, if the dealer elects to
      not return any vehicles traded-in by the consumer, the  wholesale  value
      of  any  such  traded-in vehicles as listed in the National Auto Dealers
      Association Used Car Guide, or such other guide as may be  specified  in
      regulations  promulgated  by  the  commissioner  of  motor  vehicles, as
      adjusted for mileage, improvements, and any major physical or mechanical
      defects in the traded-in vehicle at the time  of  trade-in.  The  dealer
      selling  or leasing the used motor vehicle shall deliver to the consumer
      a written notice including conspicuous language indicating that  if  the
      consumer  should  be  entitled to a refund pursuant to this section, the
      value of any vehicle traded-in by the consumer, if the dealer elects  to
      not return it to the consumer, for purposes of determining the amount of
      such refund will be determined by reference to the National Auto Dealers
      Association  Used  Car Guide wholesale value, or such other guide as may
      be approved by the commissioner  of  motor  vehicles,  as  adjusted  for
      mileage,  improvements,  and  any  major physical or mechanical defects,
      rather than the value listed in the sales  contract.  Refunds  shall  be
      made  to  the  consumer  and  lienholder, if any, as their interests may
      appear on the records of ownership  kept  by  the  department  of  motor
      vehicles.  If  the  amount  to  be  refunded  to  the lienholder will be
      insufficient to discharge the lien, the dealer shall notify the consumer
      in writing by registered or certified mail that the consumer has  thirty
      days to pay the lienholder the amount which, together with the amount to
      be refunded by the dealer, will be sufficient to discharge the lien. The
      notice  to  the  consumer shall contain conspicuous language warning the
      consumer that failure to pay such funds to the lienholder within  thirty
      days  will terminate the dealer's obligation to provide a refund. If the
      consumer fails to make such payment within thirty days, the dealer shall
      have no further responsibility to provide a refund under  this  section.
      Alternatively,  the  dealer may elect to offer to replace the used motor
      vehicle with a comparably priced vehicle, with such adjustment in  price
      as  the  parties  may  agree  to. The consumer shall not be obligated to
      accept a replacement vehicle, but  may  instead  elect  to  receive  the
      refund  provided  under this section. It shall be an affirmative defense
      to any claim under this section that:
        (a) The malfunction or  defect  does  not  substantially  impair  such
      value; or
        (b)  The  malfunction  or  defect  is  the result of abuse, neglect or
      unreasonable modifications or alterations of the used motor vehicle.
        2. It shall be presumed that a dealer has had a reasonable opportunity
      to correct a malfunction or defect in a used motor vehicle, if: (a)  The
      same  malfunction  or  defect  has  been subject to repair three or more
      times by the selling or leasing dealer or his agent within the  warranty
      period, but such malfunction or defect continues to exist; or
        (b)  The  vehicle is out of service by reason of repair or malfunction
      or defect for a cumulative total of fifteen  or  more  days  during  the
      warranty  period.  Said period shall not include days when the dealer is
      unable to complete the repair because of the unavailability of necessary
      repair parts. The dealer shall be required to exercise due diligence  in
      attempting  to obtain necessary repair parts. Provided, however, that if
    
      a vehicle has been out of service for a cumulative total  of  forty-five
      days,   even   if  a  portion  of  that  time  is  attributable  to  the
      unavailability of replacement parts, the consumer shall be  entitled  to
      the replacement or refund remedies provided in this section.
        3.  The  term  of  any  warranty, service contract or repair insurance
      shall be extended by any time period during which the used motor vehicle
      is in the possession of the dealer or his duly authorized agent for  the
      purpose  of  repairing  the  used  motor  vehicle  under  the  terms and
      obligations of said warranty, service contract or repair insurance.
        4. The term of any warranty, service contract or repair insurance, and
      the fifteen day out-of-service period, shall be  extended  by  any  time
      during  which  repair services are not available to the consumer because
      of a war, invasion or strike, fire, flood or other natural disaster.
        d. Waiver void. 1. Any agreement entered into by a  consumer  for  the
      purchase  or  lease  of  a  used  motor  vehicle which waives, limits or
      disclaims the rights set forth in this article shall be void as contrary
      to public policy. Further,  if  a  dealer  fails  to  give  the  written
      warranty  required  by  this  article,  the dealer nevertheless shall be
      deemed to have given said warranty as a matter of law.
        2. Nothing in this section shall  in  any  way  limit  the  rights  or
      remedies  which  are  otherwise  available to a consumer under any other
      law.
        3. Notwithstanding paragraph one of  this  subdivision,  this  article
      shall  not  apply  to  used motor vehicles sold for, or in the case of a
      lease where the value of the used motor vehicle  as  agreed  to  by  the
      consumer and the dealer which vehicle is the subject of the contract is,
      less  than  one thousand five hundred dollars, or to used motor vehicles
      with over one hundred thousand miles at the time of  sale  or  lease  if
      said  mileage  is  indicated  in  writing  at the time of sale or lease.
      Further, this article shall not apply to the sale or lease of historical
      motor vehicles as defined in section four hundred one of the vehicle and
      traffic law.
        e. Time of delivery, location of  warranty  and  notice.  The  written
      warranty  provided  for in subdivision b of this section and the written
      notice provided for in subdivision c of this section shall be  delivered
      to  the  consumer  at or before the time the consumer signs the sales or
      lease contract for the used motor vehicle. The warranty and  the  notice
      may  be  set  forth  on  one  sheet  or  on separate sheets. They may be
      separate from, attached to, or a part of the sales or lease contract. If
      they are part of the sales or lease contract, they  shall  be  separated
      from  the  other  contract  provisions  and each headed by a conspicuous
      title.
        f. Arbitration and enforcement. 1. If  a  dealer  has  established  or
      participates  in an informal dispute settlement procedure which complies
      in all respects with the provisions of part seven hundred three of title
      sixteen of the code  of  federal  regulations  the  provisions  of  this
      article  concerning  refunds  or  replacement  shall  not  apply  to any
      consumer who has not first resorted to such procedure. Dealers utilizing
      informal dispute settlement  procedures  pursuant  to  this  subdivision
      shall  insure  that  arbitrators  participating in such informal dispute
      settlement procedures are familiar with the provisions of  this  section
      and  shall  provide  to arbitrators and consumers who seek arbitration a
      copy of the provisions of  this  section  together  with  the  following
      notice in conspicuous ten point bold face type:
                          USED CAR LEMON LAW BILL OF RIGHTS
        1.  If you purchase a used car for more than one thousand five hundred
      dollars, or lease a used car where you and the dealer have  agreed  that
      the  car's  value  is  more than one thousand five hundred dollars, from
    
      anyone selling or leasing three or more used cars a year,  you  must  be
      given a written warranty.
        2.  If your used car has 18,000 miles or less, you may be protected by
      the new car lemon law.
        3. (a) If your used car has more than  18,000  miles  and  up  to  and
      including 36,000 miles, a warranty must be provided for at least 90 days
      or 4,000 miles, whichever comes first.
        (b)  If  your used car has more than 36,000 miles but less than 80,000
      miles, a warranty must be provided for at least 60 days or 3,000  miles,
      whichever comes first.
        (c) If your used car has 80,000 miles or more but no more than 100,000
      miles,  a warranty must be provided for at least 30 days or 1,000 miles,
      whichever comes first. Cars with over 100,000 miles are not covered.
        4.  If  your  engine,  transmission,  drive  axle,  brakes,  radiator,
      steering,  alternator, generator, starter, or ignition system (excluding
      the battery) are defective, the dealer or his agent must repair  or,  if
      he so chooses, reimburse you for the reasonable cost of repair.
        5.  If  the  same  problem  cannot  be  repaired  after  three or more
      attempts, you are entitled to return the car and  receive  a  refund  of
      your  purchase  price or of all payments made under your lease contract,
      and of sales tax and fees, minus a reasonable allowance for  any  damage
      not  attributable  to  normal usage or wear, and, in the case of a lease
      contract, a cancellation of  all  further  payments  you  are  otherwise
      required to make under the lease contract.
        6.  If  your  car is out of service to repair a problem for a total of
      fifteen days or more during the warranty  period  you  are  entitled  to
      return  the  car  and  receive a refund of your purchase price or of all
      payments made under your lease contract, and  of  sales  tax  and  fees,
      minus  a  reasonable allowance for any damage not attributable to normal
      usage or wear, and, in the case of a lease contract, a  cancellation  of
      all  further payments you are otherwise required to make under the lease
      contract.
        7. A dealer may put into the written warranty certain provisions which
      will prohibit your  recovery  under  certain  conditions;  however,  the
      dealer may not cause you to waive any rights under this law.
        8.  A dealer may refuse to refund your purchase price, or the payments
      made under your lease contract, if the problem  does  not  substantially
      impair  the  value  of  your  car, or if the problem is caused by abuse,
      neglect, or unreasonable modification.
        9. If a dealer has established an arbitration  procedure,  the  dealer
      may  refuse  to refund your purchase price until you first resort to the
      procedure. If the dealer does not have an arbitration procedure, you may
      resort to any remedy provided  by  law  and  may  be  entitled  to  your
      attorney's fees if you prevail.
        10.  As  an  alternative  to  the arbitration procedure made available
      through the dealer you may instead choose to submit  your  claim  to  an
      independent  arbitrator,  approved by the attorney general. You may have
      to pay a fee for such an arbitration. Contact your local consumer office
      or attorney general's office to find out how to arrange for  independent
      arbitration.
        11.  If  any  dealer  refuses  to  honor  your  rights  or you are not
      satisfied by the informal dispute settlement procedure, complain to  the
      New York State Attorney General, Executive Office, Capitol, Albany, N.Y.
      12224.
        2.  A  dealer  shall have up to thirty days from the date of notice by
      the consumer that the arbitrator's decision has been accepted to  comply
      with  the  terms  of  such  decision.  Provided,  however,  that nothing
      contained in this subdivision shall impose any  liability  on  a  dealer
    
      where a delay beyond the thirty day period is attributable to a consumer
      who  has  requested  a  particular replacement vehicle or otherwise made
      compliance impossible within said period.
        3.  Upon the payment of a prescribed filing fee, a consumer shall have
      the option of submitting any dispute arising under this  section  to  an
      alternate  arbitration  mechanism  established  pursuant  to regulations
      promulgated hereunder by the attorney general. Upon application  of  the
      consumer  and payment of the filing fee, the dealer shall submit to such
      alternate arbitration.
        Such alternate  arbitration  shall  be  conducted  by  a  professional
      arbitrator  or  arbitration  firm  appointed  by  and  under regulations
      established by the attorney general. Such  mechanism  shall  ensure  the
      personal  objectivity  of its arbitrators and the right of each party to
      present its case, to be in attendance during any  presentation  made  by
      the  other  party and to rebut or refute such presentation. In all other
      respects, such alternate arbitration  mechanism  shall  be  governed  by
      article seventy-five of the civil practice law and rules.
        The  notice  required  by  paragraph one of this subdivision, entitled
      Used Car Lemon Law Bill of Rights, shall be provided to arbitrators  and
      consumers who seek arbitration under this subdivision.
        A  dealer shall have thirty days from the date of mailing of a copy of
      the arbitrator's decision to such dealer to comply  with  the  terms  of
      such  decision.  Failure  to  comply  within the thirty day period shall
      entitle the consumer to recover, in addition to any  other  recovery  to
      which he may be entitled, a fee of twenty-five dollars for each business
      day  beyond  thirty  days  up to five hundred dollars; provided however,
      that nothing in this subdivision shall impose any liability on a  dealer
      where a delay beyond the thirty day period is attributable to a consumer
      who  has  requested  a  particular replacement vehicle or otherwise made
      compliance impossible within said period.
        The commissioner of motor vehicles or any person deputized by him  may
      deny  the  application of any person for registration under section four
      hundred fifteen of the vehicle and traffic law and suspend or  revoke  a
      registration  under such section or refuse to issue a renewal thereof if
      he or such deputy determines that such applicant or  registrant  or  any
      officer, director, stockholder, or partner, or any other person directly
      or  indirectly interested in the business has deliberately failed to pay
      an arbitration award, which has not been stayed or appealed, rendered in
      an arbitration proceeding pursuant to  this  paragraph  for  sixty  days
      after  the date of mailing of a copy of the award to the registrant. Any
      action taken by the commissioner of  motor  vehicles  pursuant  to  this
      paragraph  shall  be governed by the procedures set forth in subdivision
      nine of section four hundred fifteen of the vehicle and traffic law.
        4. In no event shall a  consumer  who  has  resorted  to  an  informal
      dispute  settlement  procedure  be  precluded from seeking the rights or
      remedies available by law.
        5. In an action brought to enforce the provisions of this article, the
      court may award reasonable attorney's fees to a prevailing plaintiff  or
      to  a consumer who prevails in any judicial action or proceeding arising
      out of an arbitration proceeding held pursuant  to  paragraph  three  of
      this  subdivision.  In  the  event a prevailing plaintiff is required to
      retain the services of an attorney to enforce  collection  of  an  award
      granted  pursuant  to  this  section,  the  court may assess against the
      dealer reasonable attorney's  fees  for  services  rendered  to  enforce
      collection of said award.
        6.  Any  action  brought  pursuant  to this article shall be commenced
      within four years of the date of original delivery  of  the  used  motor
      vehicle to the consumer.
    
        g.  Notice  of  consumer rights. At the time of purchase or lease of a
      used motor vehicle from a dealer in this state, the dealer shall provide
      to the consumer a notice, printed in not less than eight point bold face
      type, entitled "Used Car Lemon Law Bill of Rights".  The  text  of  such
      notice  shall  be identical with the notice required by paragraph one of
      subdivision f of this section.