Section 523-J. Office of the ombudsman reports

The office of the ombudsman
  shall submit regular reports, at  least  monthly,  which  shall  contain
  information  regarding  major  grievances, complaints received and other
  matters needing attention. The reports shall include a recitation of the
  issue or complaint, a brief statement of facts, and the conclusions  and
  recommendations  of the office of the ombudsman, and such other items of
  information as the office of the ombudsman shall deem  appropriate.  The
  reports  shall  be forwarded unaltered by the office of the ombudsman to
  the commissioner and other appropriate  office  officials,  and  to  the
  independent  review  board.  When the facility director has conducted an
  investigation into the matters reported by the office of the  ombudsman,
  the  findings or response of such facility director shall be included in
  the office of the ombudsman's report.