Section 523-H. Duties of the director

The director shall:
    1. provide administrative supervision and oversight to the ombudsmen;
    2.  establish  procedures  to  ensure that the office of the ombudsman
  services are made  available  to  every  youth  residing  in  facilities
  operated by the office;
    3.  coordinate  meetings  of  the  independent  review  board  and the
  activities of its members;
    4. coordinate activities of the ombudsmen with the independent  review
  board and other units within the office;
    5. fully participate in the policy development process of the office;
    6.  report  to  the  independent  review  board, the commissioner, the
  executive deputy of the  office,  other  appropriate  directors  of  the
  office,  the  general counsel to the office and other appropriate office
  staff, concerning the grievances and complaints  of  youth  residing  in
  facilities  operated by the office and the status of such grievances and
  complaints on a periodic basis, but not less than once per quarter.  The
  report  shall  indicate whether a reported issue, complaint or grievance
  has been resolved and the manner in  which  it  was  resolved,  and  the
  status  of  implementation  of recommendations or directives made by the
  commissioner with regard to previously reported  issues,  grievances  or
  complaints; and
    7.  prepare a monthly report for the commissioner on the activities of
  the  office  of  the  ombudsman.  Such  monthly  report  shall   contain
  statistical  data and information indicating: the number of youth served
  by the office of the ombudsman; the  number  and  types  of  complaints,
  grievances  or  issues  brought  to  the  attention of the office of the
  ombudsman; the number of office facilities visited by the ombudsmen; the
  number of investigations conducted by the ombudsmen; and the number  and
  nature of contacts made by the ombudsmen to persons or agencies external
  to  the office on behalf of youth residing in facilities operated by the
  office.