Section 590-B. Responsibilities  


Latest version.
  • 1. Each mortgage broker shall, in addition
      to the duties imposed by otherwise applicable provisions  of  state  and
      federal law, with respect to any transaction, including any practice, or
      course  of  business  in  connection  with the transaction, in which the
      mortgage broker solicits, processes, places or negotiates a home loan:
        (a) act in the borrower's interest;
        (b) act with reasonable skill, care and diligence;
        (c) act in good faith and with fair dealing;
        (d) not accept, give, or charge any undisclosed compensation, directly
      or indirectly, that inures  to  the  benefit  of  the  mortgage  broker,
      whether or not characterized as an expenditure made for the borrower;
        (e)  clearly disclose to the borrower, not later than three days after
      receipt of the loan application, all material information  as  specified
      by   the   superintendent  that  might  reasonably  affect  the  rights,
      interests, or ability of the borrower to receive the borrower's intended
      benefit from the home loan, including total compensation that the broker
      would receive from any of the loan options that the lender  or  mortgage
      broker presents to the borrower; and
        (f)  diligently  work  to  present  the  borrower with a range of loan
      products  for  which  the  borrower  likely  qualifies  and  which   are
      appropriate   to   the   borrower's  existing  circumstances,  based  on
      information known by, or obtained in good faith by, the broker.
        2. No lender or mortgage broker shall improperly influence or  attempt
      to  improperly influence the development, reporting, result or review of
      a real estate appraisal relating to real property securing a home  loan,
      provided that it shall not be a violation of this prohibition to:
        (a)  ask  an  appraiser  to  consider  additional  information about a
      borrower's principal dwelling or about comparable properties;
        (b) request that an appraiser provide additional information about the
      basis for a valuation;
        (c) request that an appraiser correct factual errors in a valuation;
        (d) obtain multiple appraisals of a borrower's principal dwelling,  so
      long  as  the lender or mortgage broker adheres to a policy of selecting
      the most reliable appraisal, rather than the appraisal that  states  the
      highest value;
        (e)  withhold compensation from an appraiser for breach of contract or
      substandard performance of services;
        (f) terminate a relationship  with  an  appraiser  for  violations  of
      applicable  state  or federal law or breaches of ethical or professional
      standards; and
        (g) take action permitted or required by applicable state  or  federal
      statute, regulation, or agency guidance.
        3.  Any  mortgage  broker found by a preponderance of evidence to have
      violated subdivision one  of  this  section,  shall  be  liable  to  the
      borrower for actual damages.
        4.  Any lender or mortgage broker found by a preponderance of evidence
      to have violated subdivision two of this section, shall be liable to the
      borrower for actual damages.
        5. A borrower may be granted injunctive, declaratory, and  such  other
      equitable  relief as the court deems appropriate in an action to enforce
      compliance with this section.
        6. A court may also award reasonable attorneys' fees to  a  prevailing
      borrower in a foreclosure action.
        7.  The  attorney  general  or  the  superintendent  may  enforce  the
      provisions of this section.
        8. The remedies provided in this section are not intended  to  be  the
      exclusive remedies available to a borrower.