Section 20-740.1. Consumer bill of rights regarding tax preparers

a. No
  later than the fifteenth of October of each year, the  department  shall
  produce  and  publish  in the city record a one page informational flier
  regarding consumers' rights and laws  concerning  tax  preparers  to  be
  called  a  "consumer  bill of rights regarding tax preparers". The flier
  shall be in a form which is easily reproducible by photocopy machine and
  shall contain information including, but not limited to, the following:
    1. Postings required by local, state and federal laws, such  as  price
  posting,  posting  of  qualifications,  and  any  licenses  and  permits
  required for the operation of the business; and
    2. Explanations of some of the commonly offered services and  industry
  jargon,  such  as  preparation  of short and long federal forms, refund,
  electronic filing, express mail,  direct  deposit,  refund  anticipation
  loan, "quick," "instant," "rapid," "fast," fee, and interest; and
    3.  Basic information on what a tax preparer is and is not required to
  do for a consumer, such as  the  preparer's  responsibility  to  sign  a
  return,  that a tax preparer may not be required to accompany a consumer
  to an audit but the company may have a  voluntary  policy  to  accompany
  consumers to audits; and
    4.  The  telephone  numbers  of  the  department  for  information and
  complaints; and
    5. A statement  that  the  consumer  has  the  right  to  receive  the
  following  information from the tax preparer prior to becoming obligated
  to compensate such tax preparer for services rendered in connection with
  filing  such  consumer's  income  tax  return   with   the   appropriate
  governmental agencies:
    (a)  A written list of the refund and tax preparation services offered
  by the tax preparer;
    (b) A written estimate of the total costs to  the  consumer  for  each
  refund  and tax preparation service offered by the tax preparer. Such an
  estimate  shall  include  basic  filing  fees,  interest  rates,  refund
  anticipation  loan  processing  fees,  and  any  other  related  fees or
  charges;
    (c) A written interest rate estimation for a refund anticipation  loan
  or any other loan services offered by the tax preparer; and
    (d)  For  each  refund  and tax preparation service offered by the tax
  preparer, a written estimate of the period  of  time  the  consumer  can
  reasonably expect to wait for his or her tax refund.
    b.  The  department shall publicize the availability of the flier. The
  department shall provide a copy of the consumer bill of rights regarding
  tax  preparers  to  any  requesting  individuals  or  businesses  within
  fourteen  days  of such a request and shall, no later than November 1 of
  each year, send the consumer bill of rights regarding tax  preparers  to
  each  tax  preparer  who  has  been  found  to  be  in violation of this
  subchapter or any other provision of this chapter  within  the  previous
  calendar year. In addition, each tax preparer subject to this subchapter
  shall  obtain  a current consumer bill of rights regarding tax preparers
  from the department and shall reproduce it  so  that  it  is  clear  and
  legible. As of January 1 of each year, each such tax preparer shall give
  to  each  consumer,  free  of  charge,  a  current,  legible copy of the
  consumer bill of rights regarding tax preparers prior to any  discussion
  with the consumer. Each such tax preparer shall also verbally direct the
  consumer  to  review the consumer bill of rights regarding tax preparers
  and shall answer any questions the consumer may have about its contents.