Section 10-160. Security measures at automated teller machine facilities  


Latest version.
  • a. Definitions. For purposes of this section:
        (1) "Access code" means a series of numbers or letters, unique to each
      banking  customer,  which when entered into an automated teller machine,
      grant the customer entry to the customer's account records.
        (2) "Automated teller machine" means a device, linked to  a  financial
      institution's  account records, which is able to carry out transactions,
      including,  but  not  limited  to:  account  transfers,  deposits,  cash
      withdrawals, balance inquiries, and mortgage and loan payments.
        (3)  "Automated teller machine card" means an instrument authorized by
      a bank which permits a customer to gain access to  an  automated  teller
      machine facility.
        (4)  "Automated  teller  machine facility" means the area comprised of
      one or more automated teller machines, and any adjacent space  which  is
      made available to banking customers after regular banking hours.
        (5) "Bank" means any banking corporation, as defined in section 11-640
      of  the  code,  which  operates,  owns,  or controls an automated teller
      machine facility in the city of New York.
        (6)  "Adequate  lighting"  with  respect  to  an  open  and  operating
      automated  teller  machine  facility  located  on  an exterior wall of a
      building open to the outdoor air, and any defined  parking  area,  means
      lighting during nighttime hours according to the following standards:
        (i)  a  minimum  of  ten candlefoot power at the face of the automated
      teller machine and extending in an unobstructed direction  outward  five
      feet;
        (ii)  a  minimum  of  two  candlefoot power within fifty feet from all
      unobstructed directions from the face of the automated  teller  machine.
      If such machine is located within ten feet of the corner of the building
      and  the  automated teller machine facility is generally accessible from
      the adjacent side, there shall be a  minimum  of  two  candlefoot  power
      along  the  first  forty  unobstructed  feet of the adjacent side of the
      building.
        With respect to defined parking areas,  "adequate  lighting"  means  a
      minimum  of  two  candlefoot  power  in that portion of the parking area
      within sixty feet of the automated teller machine facility.
        With respect to an automated teller machine  facility  located  within
      the  interior  of  a  building, "adequate lighting" means lighting, on a
      twenty-four hour basis, which permits a person entering the facility  to
      readily  and  easily  see all persons occupying such facility, and which
      permits a person inside the facility  to  readily  and  easily  see  all
      persons at the entry door of such facility.
        (7) "Defined parking area" means that portion of any parking area open
      for  bank  customer parking which is (i) contiguous to any paved walkway
      or sidewalk within fifty feet of an automated teller  machine  facility;
      (ii)  regularly,  principally  and lawfully used for parking by users of
      the automated teller machine facility while conducting  transactions  at
      such automated teller machine facility during nighttime hours; and (iii)
      owned  or  leased  by  the  operator  of  the  automated  teller machine
      facility, or owned or otherwise controlled  by  the  party  leasing  the
      automated  teller  machine  facility site to the operator. The term does
      not include any parking area which is not open  or  regularly  used  for
      parking  by the users of the automated teller machine who are conducting
      automated teller machine transactions during nighttime hours. A  parking
      area  is not open if it is physically closed to access or if conspicuous
      signs indicate that it is closed.
        (8) "Nighttime hours" means the period of time beginning at sunset and
      ending at sunrise.
    
        (9) "Candlefoot power" means the  light  intensity  of  candles  on  a
      horizontal  plane  at thirty-six inches above ground level and five feet
      in front of the area to be measured.
        (10)  "Regular  banking  hours"  means  the period of time during each
      weekday, Monday through Friday, commencing  at  nine  o'clock  a.m.  and
      ending at three o'clock p.m.
        b.  Security  measures.  A  bank shall maintain the following security
      measures  with  respect  to  each  of  its  automated   teller   machine
      facilities:
        (1)  a surveillance camera or cameras, which shall view and record all
      persons entering, exiting, and  moving  within  or  about  an  automated
      teller  machine  facility  located within the interior of a building, or
      which shall view and record all activity occurring within a  minimum  of
      three  feet  in  front  of  an  automated  teller  machine located on an
      exterior wall of a building open to the  outdoor  air.  Such  camera  or
      cameras  need  not  view  and  record  banking  transactions made at the
      automated teller machine. The recordings made by such cameras  shall  be
      preserved by the bank for at least thirty days;
        (2)  within  six  months  after  the  submission  of the report of the
      temporary task force required by subdivision c of  this  section,  entry
      doors  equipped with locking devices which permit entry to such facility
      only to persons using an automated teller machine card  or  access  code
      issued by a bank for that purpose. Provided, however, that any automated
      teller  machine  facility located within the interior of a building that
      is not equipped with such entry door locking devices within  six  months
      after  the  submission of such report shall thereafter have at least one
      security guard stationed therein during the period of time after regular
      banking hours when such automated teller machine facility  is  available
      to banking customers;
        (3)  entry  doors  equipped with fire exit bolts pursuant to paragraph
      two of subdivision k of section 27-371 of the code;
        (4) adequate lighting;
        (5) at least one exterior wall made substantially of untinted glass or
      other untinted, transparent material,  which  provides  an  unobstructed
      view  of  the  automated teller machine or machines within the automated
      teller machine facility;
        (6) reflective mirrors or surfaces at each  automated  teller  machine
      which provide the user a rear view;
        (7)  a reflective mirror or mirrors placed in a manner which permits a
      person present in the automated teller machine facility  to  view  areas
      within such facility which are otherwise concealed from plain view; and
        (8) a clearly visible sign, which at a minimum, states:
        (i) the activity within the automated teller machine facility is being
      recorded by surveillance camera;
        (ii) customers should close the entry door completely upon entering if
      the  automated teller machine facility is located within the interior of
      a building;
        (iii) customers should not permit entrance to any  unknown  person  at
      any  time  after  regular banking hours when an automated teller machine
      facility located within the interior  of  a  building  is  available  to
      banking customers;
        (iv)  customers should place withdrawn cash securely upon their person
      before exiting the automated teller machine facility; and
        (v) complaints concerning security in  the  automated  teller  machine
      facility  should be directed to the bank's security department or to the
      department of consumer affairs, together with telephone numbers for such
      complaints.  Where  emergency  assistance  is  needed  due  to  criminal
      activity  or medical emergency, call 911 at the nearest available public
    
      telephone. Paragraphs two, three, five and  seven  of  this  subdivision
      shall  not  apply to any automated teller machine facility located on an
      exterior wall of a building open to the outdoor air.
        Paragraph  five  of  this subdivision shall not apply to any automated
      teller machine facility located in (i) a landmark building or within  an
      historic  district,  if compliance with paragraph five would require the
      approval of the landmarks preservation commission, and such approval has
      been sought and  denied;  or  (ii)  any  building,  if  compliance  with
      paragraph  five  would  require  the  removal  of a load-bearing wall as
      defined in section 27-232 of the code.
        c. Temporary task force. There is hereby established a temporary  task
      force  to  advise  the  mayor  and  the  council as to the technological
      feasibility of the limited access entry door requirements  of  paragraph
      two of subdivision b of this section. Such task force shall be comprised
      of   fifteen   members,   two   of  whom  shall  be  representatives  of
      federally-chartered banks, two  of  whom  shall  be  representatives  of
      state-chartered  banks,  and  two  of  whom  shall be representatives of
      savings and loan associations. The mayor and the  speaker  of  the  city
      council  shall  each  appoint  seven members; the chair of the temporary
      task force shall be jointly appointed by the mayor and the speaker.  Not
      later than twelve months after the appointment of the last member of the
      temporary  task  force,  the task force shall submit a report containing
      its conclusions to the mayor and the city council.
        d. List of facilities. Any bank which  operates  an  automated  teller
      machine  facility  shall  file a list of such facilities with the police
      department, the department of consumer affairs, and  the  department  of
      buildings,  including  the street addresses, intersecting streets, hours
      of operation, method of security, and method  of  surveillance  at  each
      facility,  and  the  telephone number of the bank's security department.
      The police department shall distribute to each police precinct a list of
      all automated teller  machine  facilities  in  the  precinct  which  are
      available to banking customers.
        e.  Violations  and  penalties. (1) A bank found to be in violation of
      any provision of subdivision b of this section shall  be  subject  to  a
      civil penalty of not more than two hundred fifty dollars. Each violation
      of  any  provision  of  subdivision  b of this section with respect to a
      particular automated teller  machine  facility  shall  be  considered  a
      separate violation thereof.
        (2)  Any bank found to be in violation of any provision of subdivision
      b of this section shall correct the violation within  three  days  after
      such  finding.  Failure to correct the violation within three days after
      such finding shall subject the bank to a civil penalty of not less  than
      five hundred dollars or more than one thousand dollars and an additional
      civil  penalty  of  two  hundred fifty dollars per day for each day such
      violation continues.
        (3) Any bank found to be in violation of subdivision h of this section
      shall be liable for a civil  penalty  of  not  more  than  one  thousand
      dollars  for  each  automated teller machine facility for which a report
      has not been filed. Any bank which makes a material false  statement  or
      material  omission in any report filed pursuant to subdivision h of this
      section shall be liable for a  civil  penalty  of  not  more  than  five
      thousand dollars for each report.
        (4) A proceeding to recover any civil penalty authorized to be imposed
      pursuant  to  this section shall be commenced by the service of a notice
      of violation which shall be returnable to the commissioner  of  consumer
      affairs.  Such  commissioner,  after due notice and an opportunity for a
      hearing, shall be authorized to impose the civil penalties prescribed by
      this section.
    
        f.  Consumer  safety  information.  Upon  the  original  issuance   or
      reissuance  of an automated teller machine facility access card or code,
      or any other means or device permitting access to  an  automated  teller
      machine  facility,  the  issuing  bank  shall  provide its customer with
      written  information  concerning safety precautions to be employed while
      using an automated teller machine  facility.  Such  written  information
      shall  include  at  a minimum the information described in subparagraphs
      (i) through (v) of paragraph eight of subdivision b of this section.  In
      addition,  upon  the  effective  date  of the local law which added this
      section and for one year thereafter, such written information shall also
      include a statement indicating that notwithstanding efforts to  restrict
      access  to  an  automated  teller  machine  facility  located within the
      interior of a building to persons authorized to use an automated  teller
      machine  card  or access code, entrance is sometimes obtained by persons
      who are not authorized to use the automated teller machine facility.
        g. Enforcement; statistics. (1) The police department, the  department
      of consumer affairs, and the department of buildings shall be authorized
      to enforce this section.
        (2)  Statistics  of crimes associated with the use of automated teller
      machines compiled and maintained by the police department shall be  made
      available upon the request of any bank.
        (3) Notwithstanding the provisions of section six hundred sixty-six of
      the charter, a notice of violation issued by the department of buildings
      pursuant  to this section shall not be subject to review by the board of
      standards and appeals.
        h. Certification of compliance. Within thirty days after the effective
      date  of  the  local  law  which  added  this  section,  and  each  year
      thereafter,  every  bank  which has an automated teller machine facility
      which is  in  operation  on  such  date  or  on  such  date  every  year
      thereafter,  shall  submit  a  written  report  to  the  commissioner of
      buildings, on a form prescribed by such  commissioner,  certifying  that
      such  automated  teller  machine  facility  is  in  compliance  with the
      provisions of this section, or if such facility  is  not  in  compliance
      with  the provisions of this section, such report shall state the manner
      in which such facility fails to meet the requirements  of  this  section
      and  the  reasons  for  such  non-compliance.  Each such report shall be
      accompanied by a fee of one hundred dollars for  each  automated  teller
      machine facility operated by the bank.
        i.  Compliance  with building code and all other applicable provisions
      of law. Nothing contained in this section shall be construed  to  exempt
      or  relieve  any bank from complying with all relevant provisions of the
      building code and all other applicable provisions of law.
        j. Exemptions. The provisions of this section shall not apply  to  any
      unenclosed  automated  teller machine located in any building, structure
      or space whose primary purpose  or  function  is  unrelated  to  banking
      activities,  including  but  not  limited  to supermarkets, airports and
      school buildings, provided that such automated teller machine  shall  be
      available  for  use  only  during  the regular hours of operation of the
      building, structure or space in which such machine is located.